How does it work?
Our Tamaani modems connect to a tower in each of the communities that we service. The towers then connect to our servers and to the Internet through a satellite connection. This changes slightly in communities with fiber: the fiber modem connects to the satellite through the fiber lines and then to the internet through the satellite.
Will it be as fast as "down south"?
At this time, the speed of Tamaani Internet cannot match that of internet providers “down south” for a live connection. Our service is delivered via satellite, which is very expensive. To match the speeds of Internet providers “down south” for a live connection, it would cost our customer considerably more.
How do I get Internet service?
To obtain Tamaani Internet service for your home or business, please contact the local agent of your community. View our agent list.
Is it wireless to my computer?
Yes, all our customer-related equipment has a secure wireless connection capability. With its built-in router, your Tamaani device provides you now much more mobility at home. Whatever your internet service plans, you can have freedom of movement while enjoying the Web.
What happens if I go over my monthly usage limit?
While you will not be charged additional costs if you go over your monthly usage limit, your modem speed will be reduced for the remainder of the month. Note: You can buy additional bandwidth per month. To order or get more information, please contact us.
Can I see my statement online?
We are currently working towards being able to offer the ability to see your statement online through our website. For now, please contact customer service for any billing questions.
Where can I see my usage?
This feature is available on the Web site. You should see the usage meter in the footer at the bottom of the Web site. You can also find this feature by clicking on the My Usage tab in the main menu bar of the Web site. For any other usage questions, contact our customer service.
If you don’t find the information you’re looking for, and need further assistance, please contact customer service at: